ISO 9001:2015 (quality management)
Version: 2015 (incl. Amd 1:2024)
ISO 9001 specifies requirements for a quality management system (QMS) for organizations that need to consistently provide products and services meeting customer and regulatory requirements and that aim to enhance customer satisfaction. Amendment 1:2024 added climate change considerations to clauses 4.1 and 4.2.
Where we stand
Controls
77%
Evidence
16%
Policies
38%
31 of 56 clauses mapped to adopted controls
As of (just now)
Percentages are over clauses mapped to at least one adopted control. Unmapped clauses are listed below and never count as passing. A known gap is a clause that applies to us and that no control covers yet.
Clause-by-clause readiness
| Clause | Title | Controls | Evidence | Policies | Last tested |
|---|---|---|---|---|---|
| 4 Context of the organization | |||||
| 4.1 | Understanding the organization and its context | Unmapped | Unmapped | Unmapped | Not yet |
| 4.2 | Understanding the needs and expectations of interested parties | Unmapped | Unmapped | Unmapped | Not yet |
| 4.3 | Determining the scope of the quality management system | Unmapped | Unmapped | Unmapped | Not yet |
| 4.4 | Quality management system and its processes | Unmapped | Unmapped | Unmapped | Not yet |
| 5.1 Leadership and commitment | |||||
| 5.1.1 | General | Unmapped | Unmapped | Unmapped | Not yet |
| 5.1.2 | Customer focus | Unmapped | Unmapped | Unmapped | Not yet |
| 5.2 Policy | |||||
| 5.2.1 | Establishing the quality policy | Unmapped | Unmapped | Unmapped | Not yet |
| 5.2.2 | Communicating the quality policy Controls: PEOPLE-04 | Passing | Current | Approved | (4 mo ago) |
| 5 Leadership | |||||
| 5.3 | Organizational roles, responsibilities and authorities Controls: BIZ-15, PEOPLE-08, PEOPLE-09 | Not passing | Not current | Not approved | Not yet |
| 6 Planning | |||||
| 6.1 | Actions to address risks and opportunities Controls: BIZ-04, BIZ-05 | Passing | Not current | Not approved | (4 mo ago) |
| 6.2 | Quality objectives and planning to achieve them | Unmapped | Unmapped | Unmapped | Not yet |
| 6.3 | Planning of changes | Unmapped | Unmapped | Unmapped | Not yet |
| 7.1 Resources | |||||
| 7.1.1 | General | Unmapped | Unmapped | Unmapped | Not yet |
| 7.1.2 | People | Unmapped | Unmapped | Unmapped | Not yet |
| 7.1.3 | Infrastructure Controls: CLOUD-02, IT-04, IT-05 | Passing | Not current | Not approved | (29 d ago) |
| 7.1.4 | Environment for the operation of processes Controls: PEOPLE-15 | Passing | Not current | Approved | Not yet |
| 7.1.5 | Monitoring and measuring resources Controls: PDP-04 | Passing | Not current | Not approved | (29 d ago) |
| 7.1.6 | Organizational knowledge Controls: CUST-03 | Passing | Not current | Approved | Not yet |
| 7 Support | |||||
| 7.2 | Competence Controls: PEOPLE-05 | Passing | Current | Not approved | (29 d ago) |
| 7.3 | Awareness Controls: PEOPLE-04, PEOPLE-07 | Passing | Not current | Not approved | (4 mo ago) |
| 7.4 | Communication | Unmapped | Unmapped | Unmapped | Not yet |
| 7.5 Documented information | |||||
| 7.5.1 | General | Unmapped | Unmapped | Unmapped | Not yet |
| 7.5.2 | Creating and updating | Unmapped | Unmapped | Unmapped | Not yet |
| 7.5.3 | Control of documented information Controls: DATA-04 | Passing | Not current | Not approved | Not yet |
| 8 Operation | |||||
| 8.1 | Operational planning and control Controls: PDP-01, PDP-02 | Passing | Not current | Not approved | (23 d ago) |
| 8.2 Requirements for products and services | |||||
| 8.2.1 | Customer communication Controls: CUST-01, CUST-02, CUST-04 | Not passing | Not current | Approved | (4 mo ago) |
| 8.2.2 | Determining the requirements for products and services | Unmapped | Unmapped | Unmapped | Not yet |
| 8.2.3 | Review of the requirements for products and services Controls: CUST-02 | Passing | Not current | Approved | Not yet |
| 8.2.4 | Changes to requirements for products and services Controls: CUST-04 | Not passing | Not current | Approved | Not yet |
| 8.3 Design and development of products and services | |||||
| 8.3.1 | General Controls: PDP-01 | Passing | Not current | Approved | (4 mo ago) |
| 8.3.2 | Design and development planning Controls: PDP-01 | Passing | Not current | Approved | (4 mo ago) |
| 8.3.3 | Design and development inputs | Unmapped | Unmapped | Unmapped | Not yet |
| 8.3.4 | Design and development controls Controls: PDP-03, PDP-04 | Not passing | Not current | Not approved | (8 h ago) |
| 8.3.5 | Design and development outputs Controls: PDP-06 | Passing | Current | Approved | (4 mo ago) |
| 8.3.6 | Design and development changes Controls: PDP-02, PDP-03, PDP-14 | Not passing | Not current | Not approved | (8 h ago) |
| 8.4 Control of externally provided processes, products and services | |||||
| 8.4.1 | General Controls: VEND-01, VEND-03, VEND-04 | Not passing | Not current | Not approved | (8 h ago) |
| 8.4.2 | Type and extent of control Controls: VEND-03 | Passing | Not current | Not approved | Not yet |
| 8.4.3 | Information for external providers Controls: VEND-02 | Passing | Not current | Not approved | Not yet |
| 8.5 Production and service provision | |||||
| 8.5.1 | Control of production and service provision Controls: CLOUD-02, PDP-04, PDP-05 | Passing | Not current | Not approved | (29 d ago) |
| 8.5.2 | Identification and traceability Controls: PDP-02, PDP-06 | Passing | Not current | Not approved | (23 d ago) |
| 8.5.3 | Property belonging to customers or external providers | Unmapped | Unmapped | Unmapped | Not yet |
| 8.5.4 | Preservation Controls: DATA-12 | Passing | Not current | Not approved | (29 d ago) |
| 8.5.5 | Post-delivery activities Controls: CUST-01 | Passing | Not current | Approved | (4 mo ago) |
| 8.5.6 | Control of changes Controls: PDP-02 | Passing | Not current | Not approved | (23 d ago) |
| 8.6 | Release of products and services Controls: PDP-05 | Passing | Current | Not approved | (29 d ago) |
| 8.7 | Control of nonconforming outputs | Unmapped | Unmapped | Unmapped | Not yet |
| 9.1 Monitoring, measurement, analysis and evaluation | |||||
| 9.1.1 | General | Unmapped | Unmapped | Unmapped | Not yet |
| 9.1.2 | Customer satisfaction | Unmapped | Unmapped | Unmapped | Not yet |
| 9.1.3 | Analysis and evaluation Controls: VEND-04 | Not passing | Current | Not approved | (8 h ago) |
| 9 Performance evaluation | |||||
| 9.2 | Internal audit | Unmapped | Unmapped | Unmapped | Not yet |
| 9.3 Management review | |||||
| 9.3.1 | General | Unmapped | Unmapped | Unmapped | Not yet |
| 9.3.2 | Management review inputs | Unmapped | Unmapped | Unmapped | Not yet |
| 9.3.3 | Management review outputs | Unmapped | Unmapped | Unmapped | Not yet |
| 10 Improvement | |||||
| 10.1 | General Controls: BIZ-09 | Passing | Not current | Approved | Not yet |
| 10.2 | Nonconformity and corrective action Controls: BIZ-09 | Passing | Not current | Approved | Not yet |
| 10.3 | Continual improvement | Unmapped | Unmapped | Unmapped | Not yet |